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Phone: 020 3519 7480
Email: info@plumbers-twickenham.co.uk
Address: 6 Saville Rd, Twickenham, London TW1 4BQ
For urgent plumbing or drainage problems, calling is the fastest option.
The fastest way to reach us for any plumbing, heating or drainage issue is by phone. Call 020 3519 7480 and you will speak to someone who can help immediately — for emergencies, available 24 hours a day.
For non-urgent enquiries, planned work or quotation requests, email us at info@plumbers-twickenham.co.uk. We respond to all emails during normal working hours, usually within a few hours. If you are submitting photos or detailed descriptions of work required, email is particularly useful.
We are based at 6 Saville Rd, Twickenham, London TW1 4BQ, and serve the TW1 area and beyond. We cover Twickenham, Richmond, Whitton, St Margarets, Strawberry Hill, East Twickenham, Hampton, Teddington, Kingston upon Thames, Isleworth, Hounslow, Brentford, Kew and Feltham
For emergency situations — burst pipes, gas smells, severe drain blockage, total loss of heating in winter — calling is always the right first step. We answer emergency calls at any hour. If you smell gas, call the National Gas Emergency Service on 0800 111 999 first, then call us once the immediate danger has been assessed.
Jay Plumbing Heating & Drains covers the following areas from our Twickenham base. Same-day attendance is available for urgent work across all areas listed, subject to workload at the time of booking. For the most up-to-date availability, call 020 3519 7480.
Emergency line (24/7):
020 3519 7480
Email:
info@plumbers-twickenham.co.uk
Address:
6 Saville Rd
Twickenham
TW1 4BQ
Working hours:
Mon–Fri: 8am – 6pm
Saturday: 8am – 4pm
Emergencies: 24 hours, 7 days
Accreditations:
Gas Safe Registered
Which? Trusted Trader
Checkatrade Verified
For emergency calls — We will ask you to describe the situation briefly, confirm your address, and give you an honest time frame for attendance. For gas-related emergencies, we will check you have already called the National Gas Emergency Service. We will give you safety advice while the engineer is on the way and call when we are nearby.
For planned work — We will discuss the job with you, ask any necessary questions, and advise on whether we need to see the property before quoting or whether we can quote remotely. We always confirm appointments and aim to give you a two-hour arrival window.
For quotation requests — For larger projects such as bathroom plumbing for a renovation, a new boiler installation or a CCTV drain survey, we can arrange a free site visit to assess the job properly before providing a written quotation. There is no obligation to proceed.
For landlords and letting agents — If you manage a portfolio of properties, please mention this when you first contact us. We can discuss maintenance schedules, preferred contact arrangements for tenant-occupied properties, and documentation requirements that suit your record-keeping processes.